CUSTOMER SERVICE Need help with an order or would like some feedback? Our Customer Service team is here to help. CUSTOMER SERVICE HOURS OF OPERATION 7 Days a Week - 7:00AM to 1:00AM (EST) E-MAIL - Click here Simply click on the link above, and fill out the form. One of our team members will reply within 24 hours. PHONE Our staff is available by phone 7 days a week to take your calls, whether you're placing an order or calling about one, we are here for you - 1-866-4-AKDMKS (866-425-3657). SHIPPING - Click here Clicking on the link above will bring you to our Shipping Policy and Rates information. If you are looking for information on your order, you can use My Account to track your order and view its status. RETURNS - Click here To find information on how to return an item, click on the link above. You will be able to view the step-by-step instructions for returns to AKADEMIKS.COM. You may also contact us via e-mail or by phone. PAYMENT OPTIONS - Click here You can view all our information on payment options for our US Customers by clicking on the link above. If you are an International Customer, please click here.